Your screens and sound, handled.
Game night ready, every night. One flat monthly price per location, no contract, no surprise bills, and no nickel-and-diming.
We're the local crew that installed it, so when you call, you get somebody who already knows your system. Care Plans pick up where your 1-year labor warranty leaves off, and we still handle manufacturer warranty claims on gear we sold you.
- Month to month
- 30 days' notice to cancel
- No trip charges in Greater Cincinnati
- Pay yearly, get a month free
Pick a plan
Basic
Smaller bars and restaurants that want one number to call.
- Unlimited phone, text & remote help, same business day
- "Not broken, just wrong" calls covered
- Next-business-day on-site visits
- 1 on-site checkup a year
- $100/hr member labor rate
- 10% off parts
Plus
Sports bars where a dark TV on game night costs money.
- Unlimited help 7 days, game nights too
- 2-hour response (4 hrs after hours)
- On-site within 24 hrs, game-night priority
- 2 checkups a year, one on-site before football season
- Repair labor included after year one
- $90/hr for new work & 15% off parts
Premier
Bigger rooms, video walls and CrownPoint Control systems.
- Unlimited help 7 days, 1-hour response (2 hrs after hours)
- Same-day on-site in the Cincinnati area (48 hrs elsewhere)
- CrownPoint Control monitoring included, we spot problems first
- 4 checkups a year (2 on-site) + pre-game checks for big nights
- Repair labor included after year one
- $90/hr new work, 15% off parts, TV Scores $39/mo
Home Care · $35/mo
For homes with our TVs, whole-house audio or CrownPoint Control: unlimited remote help, a yearly tune-up, $100/hr member labor and 10% off parts. Or $385/yr paid yearly.
Compare every feature
| Feature | Basic $49/mo | Plus $99/mo | Premier $199/mo |
|---|---|---|---|
| Phone, text & remote help | Unlimited · same business day | Unlimited · 7 days, game nights too · reply in 2 hrs (4 hrs after hours) | Unlimited · 7 days · reply in 1 hr (2 hrs after hours) |
| "Not broken, just wrong" calls: inputs, resets, remotes, TV service & app changes | ✓ | ✓ | ✓ |
| On-site response | Next business day | Within 24 hrs · game-night priority | Same day · front of the line (48 hrs outside Cincinnati area) |
| Preventive checkups | 1 a year, on-site | 2 a year (one on-site before football season) | 4 a year (2 on-site) + pre-game checks for big nights |
| Repair labor after year one | Member rate $100/hr | ✓ Included | ✓ Included |
| New work, moves & add-ons | $100/hr member rate | $90/hr member rate | $90/hr member rate |
| CrownPoint Control monitoring | — | — | ✓ We spot problems first |
| Parts discount | 10% off | 15% off | 15% off |
| TV Scores channel | $49/mo | $49/mo | ✓ $39/mo, half-price setup |
| No trip charges in Greater Cincinnati · warranty claims handled · hassle-free auto billing | ✓ | ✓ | ✓ |
| Yearly prepay (1 month free) | $539/yr | $1,089/yr | $2,189/yr |
Warranty vs. Care Plan
| 1-Year Labor Warranty | Care Plan | |
|---|---|---|
| Our workmanship | ✓ Free for year one | ✓ Plus & Premier keep labor covered after year one |
| Defective gear we sold | ✓ We file the maker's claim | ✓ Same, plus parts discount after |
| Wrong input, resets, remotes, TV service & app changes | Not covered | ✓ Covered |
| Checkups & priority | Not included | ✓ Checkups, faster response |
Simple from day one
Month to month. Cancel anytime with 30 days' notice.
Prepay for the year and your 12th month is free.
Start the day your labor warranty ends. We'll remind you 60 days ahead.
Add a card for easy monthly billing and you're covered starting today.
Questions we hear a lot
Is there a contract?
No. Plans are month to month. Give us 30 days' notice and you're done, no hard feelings.
How does billing work?
One flat monthly charge to the card on file, per location. No invoices to chase, no checks to mail. Pay yearly and get a month free.
Do you charge trip fees?
No trip charges for members in Greater Cincinnati. Covered repair labor is included on Plus and Premier; Basic members get our $100/hr member rate.
What counts as a "not broken, just wrong" call?
The stuff that eats your night: a TV on the wrong input, a remote that stopped cooperating, a box that needs a reset, a TV service or app change. Call or text and we'll walk you through it or fix it remotely.
Another company installed my system. Can I still join?
Yes. We start with a one-time $149 system evaluation so we know what we're taking on. It's waived when you pay yearly.
What isn't covered?
New gear, moves, add-ons and damage (spills, impact, storms) are quoted first, at your member rate and parts discount.
Why is Premier limited?
Same-day, front-of-the-line service only works if we keep the list short. Premier is limited to the first 10 signups.
What if I'm not a member?
We're still happy to help. Non-member service is $125/hr.
One call. We handle it.
Ask for a Care Plan on your next estimate, or call and we'll set one up on the system you already have.
All plans priced per location and billed monthly to a card on file. Month to month; 30 days' notice to cancel. No trip charges in Greater Cincinnati. Repair labor covers fixing the system we installed or took on. Systems installed by others start with a one-time $149 system evaluation, waived with yearly prepay. Premier limited to the first 10 signups; same-day on-site applies in the Cincinnati area, within 48 hours elsewhere. Non-member service rate $125/hr. Prices as of October 2026.